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SHIPPING & RETURNS
SHIPPING POLICY
At Nuriabella, we are committed to providing a smooth and reliable shipping experience for all our customers. Orders are processed within 1–3 business days after payment confirmation, and once shipped, you will receive a tracking number to monitor your delivery in real time. Shipping times may vary depending on your location, but most orders within the United States and Europe are delivered within 5–12 business days. Please note that during peak seasons or due to unforeseen circumstances, delivery times may be slightly extended.
We work with trusted logistics partners to ensure your order arrives safely and efficiently. All applicable shipping costs and estimated delivery times will be clearly displayed at checkout before you complete your purchase. In some cases, international orders may be subject to customs fees or import duties, which are the responsibility of the customer. If you have any questions or need assistance with your order, our support team is always ready to help and ensure you have the best possible experience with Nuriabella.
RETURN & EXCHANGE POLICY
At Nuriabella, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them. Once your return request is approved, we will provide detailed instructions on how to proceed with the process.
After we receive and inspect the returned item, we will notify you regarding the approval of your refund or exchange. Approved refunds will be issued to your original method of payment within a few business days. Please note that shipping costs are non-refundable, and customers may be responsible for return shipping fees unless the item received was defective or incorrect. If you have any questions or need assistance, our support team is always here to help ensure a smooth and hassle-free experience.